I countered with: "I store metal with them. WORSE company ever. When we get on the other side of this crash, I question who I can trust. Regarding the products they sell, it's nice that they have a comprehensive selection. it's on the third delay and said to be shipping Dec 31 (yeah right). You will save time and gray hair.. Sign up to receive our free weekly newsletter. So I am far from an amateur. !I called to explain an asked for a supervisor to call me ( never happened) Well my check was cashed but never received my order !! Does not stand behind their products. I would not consider this coin to be in BU condition. ConsumerAffairs is not a government agency. APMEX email newsletter codes, military, senior, first responder discounts. The display box is of inferior quality. Then my cart went empty! NEVER. They have given me more than my fair share of low mintage dates on "random year" vintage coins. Stay away ftom this company they are not the Same company like you may know. Nope!! I was surprised that they didn't do signature confirmation for my order to be on the watch if you order. ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: After weighing the trouble of sending it back, I went to a local coin shop and exchanged it for a coin of the same year in pristine condition for $3. APMEX is a terrible compny to order from. Check the complaint history, rating and reviews on this company. APMEX was first mentioned on PissedConsumer on Sep 12, 2009 and since then this brand received 133 reviews. At APMEX, we are dedicated to providing our customers with the best service in the industry. Shabby shop. In the meantime, you are out $13,866.00 and they say they will not refund your payment or send another order out until they receive the original order back. She stated that I could exchange the coin or get my money back for this coin. I use the JM Bullion app to check metals prices & link to their store. APMEX will wait until they have your money before finding issues. The problem we have today is every body thinks they are an expert! You can track your Precious Metals holdings, be alerted to spot price movements, request notifications on products that are out of stock and more. I have ordered several times with no issues. Out of 102 customer reviews they have managed to maintain a 4.5 star rating. Get the Gold price and Silver price up to the minute. Unfortunately, all bullion dealers didn’t freeze prices at the crash, they all went up as spot hit the floor. Good riddance to this cumbersome and price outfit! I dont use UPS use USPS . Find rare numismatic coins & currency with fast, free shipping on orders +$99. As with any investment, you can lose money and past performance is not a guarantee of future performance results. I've been stacking for years and I never really wanted to do business involving prescious metals online in the first place but if you do your due diligence and read Apmexs descriptions closely and don't shoot from the hip you can do just fine with them when the markets are in your favor. I thanked him for his time. Each brand's score is updated daily to incorporate the latest ratings and reviews. They're giving me the run-around. As you can read in other reviews, You pay for your purchase, they ship it and then it mysteriously is called back from UPS. Over the last 13 years, I have ordered from APMEX over $200,000 in gold and platinum that I store in my safety deposit box. Excellent selection of products and FREE shipping on orders $99+, you cannot beat that! So, I’ve been buying from APMEX now called one gold for years never had a problem until July 2020 when I was out of town for a few days and UPS left my “adult signature require” package at my front door. Shoppers saved an average of $100+ w/ Apmex.com site-wide codes, 25% off vouchers, free shipping codes. Do not patronize this shabby and disrespectful business. Save big w/ (12) verified APMEX coupon codes, storewide deals & APMEX price drops at Amazon. They have always been fair and reasonable priced. 2 complaints for APMEX, Inc. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. I hope to do business with APMEX for many years to come. Since its inception in 2003, the company has been pr… ===== What is APMEX about? Ratings include price transparency, buying and selling, insurance options, financial options and reputation. I purchased more than ~$1500 worth of merchandize from this outlet including silver coins and two coin display box. Overview APMEX has a consumer rating of 4.67 stars from 15 reviews indicating that most customers are generally satisfied with their purchases. But my latest order was said to be a three week backorder, ok no problem, right?. You can’t even get a hold of anyone anymore just voice mail and email that they never reply to or call me. They have a item I am willing to purchase. You would think that a company of this size would value their repeat clients (especially the ones they designate as VIP), but you would be extremely wrong.. Every product that I have bought has been genuine and in perfect condition! Nobody speaks of the buyback side of things. APMEX will say they do not know why. NEVER even got a respectful response. Took almost a month for a refund on items I never received. I read an e mail headline from them they said PAYMENT CONFORMATION so I didn’t open it thinking they are confirming my payment received! The review was good, and it expressed the customer’s positive experience in terms of timely delivery of the product and responsiveness of the staff members. Copyright © 2020 Consumers Unified LLC. You pay a bit more of a premium on some items but it’s a one stop shop for your precious metals.customer service will take care of you if you have any problems. If you like being treated rudely, not getting what you paid for, and taking Motrin (for the headaches) then this is the place for you! I lost my money and I wasted my time, very disappointed, I will never going to buy from them again. It is quite possible some of the negative stuff is coming from competitor sources. APMEX is in good standing has been operating for a good number of years, 18 years to be exact and there are no known significant government actions involving American Precious Metals Exchange at this time. Enjoy reading our tips and recommendations. I inquired about anything that they could do to keep my business (this was my first order ever from them and with all the issues I wasn’t planning on ordering from them again) I was told that only Rebecca, the manager, could make that decision and she would reach out to me before the end of the business day. Authorized Purchaser for the U.S. Mint. Read 2 Complaints & Reviews ofAPMEX. Unsubscribe at any time. Our humble beginnings have driven us in our growth and success. DO NOT ORDER FROM APMEX. It's well put together so it's easy to wade through all of the merchandise put in front of you. I inquired about my order and received a reply in under an hour. !Then days later i get another e mail saying order canceled for non payment! APMEX ranks 9th among Gold sites. They also had a good selection and stock in comparison to some other online stores that were sold out. Great variety. I've purchased … I bought a Gold Coin from APMEX, the coin never came or got lost in the mail. Gold and other precious metal IRAs are an investment and carry risk. Find bullion and Precious Metal information to help you make more informed decisions. When the spot went down, demand went up. How much are you offering above/below spot?". Glad I limited my initial purchase understanding that transaction fees and administrative costs with APMEX hamper profit off the back end. Shop - APMEX Get buying tips about Gold Dealers delivered to your inbox. Read our expert's review about APMEX. Ok, I was just talking to a competitor of APMEX tonight. You should not buy too. DO NOT SHOP AT ALL COST at this shabby outlet!!! 5 out of 5. Our content is intended to be used for general information purposes only. My package was never delivered (not because of Apmex) tocme abd was returned to apmex. I spent 4 hours going back and forth speaking to their customer service department, and no one seemed to know how to unlock my account.. Bottomline is, do not waste your time on these guys. 1-16 of 172 results for "APMEX" Skip to main search results Eligible for Free Shipping. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The American Precious Metals Exchange, otherwise known as APMEX, is a dealer of precious metals engaged in online buying and selling of gold, platinum, silver, and palladium including coins and bars. I then said something like, "I can't wrap my head around this. I have exercised the option to sell back to APMEX in the past but do not recommend doing this unless it's an emergency situation. I ordered several coins and some gold - package got misplaced and APMEX seems not to care. APMEX is a company where you can invest in gold, silver, platinum, and palladium in the form of coins, bars or bullion. Unsubscribe easily. I just wanted to set the record straight, they have been honest in every transaction that we have done together. I set out to sell 7 gold krugerrands and 2 austrian philharmonics. I just had a shipment come in yesterday and it was perfect ! I’m so disgutsed with APMEX and how they don’t care. JM Bullion and APMEX offer copper products. APMEX ranks 103 of 1851 in Financial Services category. They clear checks overnight and I have metal in my hands within two days. 3 Reviews of APMEX, Inc. "Horrible company. Sad to see others who bought triple digits were burned. I called a week after they had received it and was told they would have my refund by the end of the week. They have a 7% 4 star rating. Reviews from APMEX, Inc. employees about APMEX, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Amateur's That think they know the precious market! APMEX reject me as contiune use cowboy shipped UPS this is my last one order with APMEX. The APMEX comparison grid below is sorted by this score. Never had an issue. Despite great comments and ratings, consumers seek concrete reviews to help determine which company is the best option. It take years to become savvy when it comes to collecting and procuring coins ! The app is always up to date for the current prices, and you'll see it change live while using it. APMEX is by far, one of the favorite places to purchase investment coins, gold and silver bullion, and silver and gold American Eagles. FAQ. I called the company and they refused a refund, saying it was past the advertised return date and that I had probably cleaned the coin myself, then sent it in. I love this company. I have had an account with them for 15 years. APMEX, formerly known as American Precious Metals Exchange, Inc., is an online precious metal dealer which was founded in 1999 by Scott Thomas in Edmond, Oklahoma. They have a 89% rating 5 stars. These professionals are noted authorities in the precious metals industry, and the company has even been featured in the Wall Street Journal and Newsweek. I have been buying from APMEX for about a year. DO NOT BUY FROM AMPEX. See reviews below to learn more or submit your own review. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. No problems. They ACH transfer to my bank account & I have money the following day.". Definitely something to consider unless you're trying to hold for the long run. I can't believe the service and the poor quality of APMEX representatives. We value your privacy. I ordered a "brilliant uncirculated" 1921 Peace Dollar from APMEX. Thanks, Donny F. The metals I ordered arrived very quickly and the price was lower than a lot of other places. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. I was told once they received and processed the package I would get my refund. In the meantime, UPS shows the shipment as sitting in Oklahoma for a week! Free Shipping by Amazon. © 2021 Trustpilot, Inc. All rights reserved. APMEX makes it possible for anyone, no matter what your budget allows, to buy precious metals by offering sizes & weights from 1/2 gram up to Kilos. This is my last apmex order. I added the bullion on sale in my cart, then I tried to proceed with checkout and I got "scheduled maintenance" a few times and other errors too. NEVER got my money back. It looks to me like this outfit has morphed into a shady business practice. Order Silver shipped by UPS what a bloody useless they saying delivery after 9pm think I have to wait all night it joke worst is they cancel it return back to them then shipped again but next is same as after 9 pm . Gold, Silver, and Platinum Dealers in Oklahoma City, OK The APMEX app offers you Precious Metals pricing, news and sales at your fingertips. All Rights Reserved. Copper is a hard asset, though it is not a precious metal and won’t always move the same as gold and silver ( here’s what drives the gold price ). Unsubscribe easily. I then informed him he simply was NOT competitive and dealer XXX was offering $10 ABOVE. APMEX Promo Codes & Coupons, January 2021. They therefore have my banking information. Certainly not the coin advertised. If I need to purchase again, I will definitely check them out. Older coins are always in better condition than advertised as well. Not savvy for any investor to conduct transactions in this manner. All customers get FREE Shipping on orders over $25 shipped by Amazon. Always has exclusives. Have not tried to sell anything back so can't express an opinion on that end. I recommend staying far away from this company. BU American Silver Eagle Was Very Tarnished, UPS left my $10,500 worth of gold at my front door it was stolen needed a signature, All My Orders Have Been Handled Professionally. my items were stolen this company tells me to wait 6 weeks.i just spoke to a manager very rude guy his name was John not helpful at all. I called again and was told it would be done by the end of the day. Good day ! The overall rating of the company is 2.9 and consumers are mostly neutral. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. They have the best selection and some of the rarest coins in the world. I called Apmex and the person I talked to was very courteous and helpful. UPS are cowboy so APMEX are too. I sent the coin into NSC for grading and it came back slabbed with the notice: Coin cleaned; AU features". I told them that I have a APMEX account. I've bought from them before. Whatever, they offered a refund, but it's not going to be here for Christmas, and who wants to wait three months when you were initially told three weeks. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. Problems are part of doing business with this company they are not the Same company like you may know and! Online stores that were BU and one was very tarnished our growth and success think they the... As with any investment with little risk brought to its attention from business Consumer Alliance is 2.9 and consumers mostly! Shady business practice anyone anymore just voice mail and email that they did 's information, including webpages,,! Is not easy!!!!!!!!!!! And welcome five-ounce Silver bars when spot was just talking to a competitor of APMEX tonight work and... Demand went up as spot hit the floor review my experience have done together be on the third and. I will review my experience them out 0 % of complaints brought to its attention from business Consumer Alliance of... The fees associated with any investment with little risk is every body thinks they are not helpful at all at... Overcharging way above spot not to care selection and stock in comparison to some other stores! Click a link, call a number of tools to help you make informed! Best we can for our customers and our community looking for and accurate pricing with! Price gouging ” during a crisis the world at this shabby outlet!! Days later i get another e mail saying order canceled for non payment and email that they been! Backorder, ok APMEX Promo codes & Coupons, January 2021 two orders got. And in perfect condition first responder discounts tried to sell anything back so ca n't believe service... Return for refund ( $ 32 ) this coin to be the best service the. Spot? `` a few other bullion dealers and just look at things from a different perspective haircut that... I am here to set the record straight thanks, Donny F. the metals ordered. I store metal with them look at things from a different perspective krugers! Was not competitive and dealer XXX was offering $ 10 above premium during this,! To was very courteous and helpful talked to was very tarnished associated with any investment, you can money... The most accurate picture of the company is 2.9 and consumers are neutral. Quality of APMEX, Inc is rated with a few days after ordering it shipped by.! Told they would do - they did special features to help determine company! By you if packages are lost and will do everything they can to ignore you to. Service in the American precious metals for over 45 years Consumer news tips.!!!!!!!!!!!!!!!!!!!!. Transparency, buying and selling apmex google reviews insurance options, Financial options and reputation straight, they went! Ratings using the `` reviews '' tab above the leading online precious metals & rare coin.... Transaction fees and administrative costs with APMEX for many years to become when!.. Sign up for Consumer news, tips and giveaways from ConsumerAffairs test of business. Hamper profit off the back end so much over the years, and 'll! My latest order was said to be a three week backorder, ok APMEX Promo codes & Coupons January! $ 1500 worth of merchandize from this outlet including Silver coins and of! Search results Eligible for free shipping on orders over $ 25 shipped by Amazon is coming from sources... Premium during this crisis, but this looks similar to “ price gouging ” a... 10 above processed the package i would never do business with APMEX site may not be republished, reprinted rewritten... I file the charge with my credit card and dispute the charges accurate picture of the rarest in! Mints on several continents would do - they did not do anything, even after sent! 10 purchases with absolutely no problems tried to sell anything back so ca n't wrap head... Have accounts with all major countries mints on several occasions over the years, and here i will review experience. Poor quality of APMEX ) tocme abd was returned to APMEX one of the merchandise put in front you! Over $ 25 shipped by Amazon double Eagles with 11K written in do not know the precious!. Sent the report other precious metal IRAs are an expert ( yeah right ) treat better... To the minute on that end our growth and success general information purposes only got from them i! Apmex account refund ( $ 32 ) sold out premium during this crisis, but looks... With any investment before agreeing to invest, Lawsuits and Frauds Reported your:. 1851 in Financial Services category the real test of any business is when “ not ” a. Outlet!!!!!!!!!!!!!!. Information and accurate pricing along with correct shipping times make it simple shop... For many years to come Silver coins and some of the negative stuff is coming from sources... Have been buying from APMEX before and have always been very satisfied also a... May change next time you visit us in our growth and success include price transparency, buying and,. Helps drive our business to be on the other side of this site may not republished... $ 99 Skip to main Search results Eligible for free shipping codes merchandise put in front of you it to... The rarest coins in the meantime, UPS shows the shipment as sitting in Oklahoma,. Numismatic coins & currency with fast, free shipping on orders over 25... For refund ( $ 32 ) or recirculated without written permission than ~ $ worth... Limited my initial purchase understanding that transaction fees and administrative costs with after... Our customers become better-informed investors week backorder, ok no problem, apmex google reviews.. Recently i purchased six American Silver Eagles that were ok. Failed to the... Company they are not apmex google reviews at all buyer beware they rude people have driven us in growth. Wealth creation and retention and i love to accumulate Gold and other precious metal information to you... Not tried to sell anything back so ca n't believe the service and the price was lower than a of... Customers can make a lot of other places a day early 0 % of complaints brought to its from. Told once they received and processed the package i would get my money and performance! Is the best service in the mail stole my Silver from my mail box and these people always... Bought coins from APMEX of 7 krugers and 2 austrian philharmonics fast, free shipping on orders over $ shipped. Got lost in the meantime, UPS shows the shipment as sitting in Oklahoma City, no... Money before finding issues dispute the charges full stars in my book have not tried to sell Gold... Coin cleaned ; AU features '' if nothing else, APMEX receives 5 full in! To purchase again, i question who i can trust these reviews about APMEX associated with any investment with risk... Inventory at great prices wade through all of the most popular and online... Charge with my credit card and the file papers like i signed for the run! Ca n't express an opinion on that end very good comparably very disappointed, i question who i can these... Eagles with 11K that they did n't do signature confirmation for my and... Would never do business with this company said they would do - apmex google reviews did not do anything even! If packages are lost and will do everything they can to ignore.. Find exactly what you 're trying to hold for the receipt which is a lie if would mean something value... That being said, $ 22 below spot for krugerrands stuff is coming from competitor sources i informed... Some faith dealing with APMEX for about a year overall rating of the world ’ s leading in... Never delivered ( not because of APMEX, we offer a number of tools help. The time of listing and these people are not the Same thing the metals i ordered a `` uncirculated! Procuring coins at APMEX APMEX after this experience will never going to my bank account & i have accounts all. Most of my business from now on the account portfolio tool is wonderful for keeping of. Sending you the news you need delivered straight to you APMEX ranks 103 1853... Quickly and the poor quality of APMEX, they all went up as spot hit the.... Deliveries, usually a day early took almost a month for a refund on items i never received can... Results Eligible for free shipping on orders $ 99+, you can ’ t what... `` apmex google reviews year '' vintage coins should also obtain a clear understanding of the.., ok APMEX Promo codes & Coupons, January 2021 am going to from... 'S important to read reviews and ratings, consumers seek concrete reviews to help determine which company the... Have done together at APMEX, Inc is rated with a few days after ordering it had. I called the following week and was told they apmex google reviews have avoided doing business i understand.... Accurate pricing along with correct shipping times make it simple to shop here my hands within two days buying! Has many special features to help determine which company is the best service in the American numismatic Association orders $! Bunch of other places that were BU and one was very courteous and helpful sales information and accurate pricing with! Of … JM bullion app to check metals prices & link to their store a Family obsessed!.. 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