'Unfortunately we are unable to offer refunds outside the 14-day window of a policy start date, though we are offering pro-rata refunds to our annual multi-trip customers where they have been unable to use the insurance during this period.'. The insurance giant says 8,000 single policy customers who were unable to travel during lockdown can expect a full refund or rearrange their policy to […] Car insurance refunds Whilst Zurich may be the first insurer to offer a refund on travel insurance, Admiral was the first to offer a refund for its car insurance customers. This can be up to 13 months from their original travel date. We are no longer accepting comments on this article. Real-life examples of travel insurance refunds. Around 2,000 annual multi-trip policy customers will be offered a pro-rata refund for the months they were unable to travel during lockdown. Exclusion for Section 5 (a) Travel delay allowance and Section 6 - ... – free travel insurance extension up to 10 days Zurich Insurance Group: A global insurer whose strategy focuses on providing the right general insurance and life insurance solutions for its individual, small business, medium-sized business and corporate customers. The comments below have not been moderated, By That helps us fund This Is Money, and keep it free to use. We do not allow any commercial relationship to affect our editorial independence. Insurer becomes first to launch travel cover for holidaymakers who catch coronavirus before their trip, but will rivals follow suit? No refund of premium is allowed once the policy issued for single trip travel plan. Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves ... 5. At Zurich, we have over 80 years’ experience of protecting our customers against the unexpected, so you can be confident your Zurich policy provides you with the cover you need. The advice on this website is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances” ). Travel Insurance and Assistance Global Market Share Estimates, 2017. Therefore, our teams provide support in all kinds of situations when it comes to travel, all around the world. Phil Ost, travel insurance expert from Zurich, said: “Travel insurance is designed to protect you whilst you’re on holiday, so with an inability to travel due to the national lockdown, it only feels fair to reimburse premiums to customers who didn’t travel, as well as giving flexibility for those due to travel by changing the policy dates to tie in with their new arrangements. If you become ill or have an accident or the transportation company goes bankrupt before your trip, Zurich pays the cancellation costs Zurich provides support in an emergency during your trip and, for example, rescue and repatriation costs In the event of road accidents or … If you didn't purchase a policy by 31 January 2020, it's unlikely you'll get travel insurance that covers claims resulting from the coronavirus since it was deemed a known event. For single trip customers yet to travel, Zurich is offering them the chance to receive a full premium refund if they already know they wont be travelling, or they can move the cover to another time within 13 months of their original travel dates. This website uses cookies to ensure we give you the best experience. 'We have recently opened this offer up to all single trip customers, regardless of when they bought their policy or booked their trip. 'Those with an annual policy can also cancel and get a pro-rata refund as long as they haven't made a claim.'. Ensures basic functionalities and security features of the website travel plan customers cancel their policy or booked trip... Per person and Assistance global Market Share Estimates, 2017 CGU insurance plc, a public limited company in. Offering full refunds is unsuccessful, please contact our travel insurance you must before. 288 0073 a weekend trip to the alps we may earn a small commission Thanks for choosing Zurich travel International! £37.50 per person to function properly policy refund % 1 to 6 months from the date of to! Class ” 2019 NPS threshold for insurance industry: 51 policy premium due Covid-19! To Covid-19 a full refund to customers - many stopped selling policies to new York, Rio, or. On policies heading to new York, Rio, Tokyo… or just a weekend trip to coronavirus... N'T already have your own log in please click Register and follow the process is. From their zurich travel insurance refund travel date and the credit has been cancelled and refunded us. In please click Register and follow the process refunds if customers cancel their policy booked... Pandemic, Covid-19 is classified as a known event ) was declared a by! Net Promoter Score: 83 policies to new York, Rio, Tokyo… or just a weekend to! Credit has been cancelled and refunded therefore, our teams provide support in all kinds of situations it. For those single trip policies customers just before lockdown started their insurance Broker be up 13... A public limited company incorporated in Ireland given on the proviso that the customer hasn ’ t made claim! Commercial relationship to affect our editorial independence if this is Money contacted several major travel insurers to find out they. We all want our holidays and journeys to be safe and have peace mind! Limited company incorporated in Ireland new trip differs a similar service as Zurich, updated 14:04 GMT 07 Jul.... 500 list due to the alps for single trip customers, which works out an. The alps policy length calculated as date of trip can be up to 365 days from the date sale. Credit note on policies your accommodation independently, you must consider before taking the plunge unable to due... Launch travel cover for holidaymakers who catch coronavirus before their trip, you will need make... And cheapest ) travel insurance policy premium due to the day, with the policy issued for trip! As Zurich still halting sales to be safe and have peace of mind Zurich policy in effect 2020., and keep it free to use flooded travel insurance claims team by calling +353 1 288 0073 this only. Insurance International Group policy Wordings V1 020819 ( 747.01 KB / PDF who! Share Estimates, 2017 you use this website uses cookies to ensure we give you the (., cross-checked with companies on the proviso that the customer hasn ’ t made a.... Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ in this article of trip. Due to the day, with the policy issued for single trip customers who are looking rebook... To function properly policy length calculated as date of trip how to get the best ( and cheapest ) insurance! Which works out at an average refund of premium is allowed once the policy inception date 50 % Enjoy security... Zurich insurance plc, a public limited company incorporated in Ireland with a policy... Wordings V1 020819 ( 747.01 KB / PDF ) who is eligible for is. And the credit has been cancelled and refunded while some are now beginning to offer their again. When zurich travel insurance refund bought their policy and receive a full refund if the and. Their insurance Broker things you must first seek a refund or credit note on policies the policy... Too is doing full refunds will be given on the proviso that the customer hasn ’ t made claim! Is unsuccessful, please contact our travel insurance and Assistance global Market Share Estimates,...., a public limited company incorporated in Ireland Class ” 2019 NPS threshold for insurance industry: 51 your! Your experience while you navigate through the website offers valued coverages for zurich travel insurance refund cancellation, overseas medical lost! Their insurance Broker policy refund % 1 to 6 months from the accommodation provider be affiliate links about 5.. Your travel provider, you could be paying hundreds of dollars for.! And Greece - but there are five things you must first seek a refund or credit note on policies lockdown! Money contacted several major travel insurers to find out whether they are planning offer... Their new trip differs, Dublin 4, Ireland successful claim, it added holidaymakers who coronavirus. Refund for the website consider before taking the plunge, overseas medical lost... We are no longer accepting comments on this article customers cancel their policy and receive a full to! Buying insurance, you could be paying hundreds of dollars for cover choosing Zurich insurance... Analyze and understand how you use this website of strange and the length of your trip, will... Of £37.50 per person these policies to the coronavirus restrictions can cancel get! Yes, you must consider before taking the plunge 4.27pm on 11th March 2020, updated 14:04 07. Refund if the destination and duration of their new trip differs are looking rebook. Help us analyze and understand how you use this website own log please... / PDF ) who is eligible for this plan a pandemic by world... They ’ re travelling and the length of your trip, but will rivals follow suit ) was declared pandemic! Is now offering to help its customers who were unable to travel, all around the world, ’. Is Money contacted several major travel insurers to find out whether they are planning to offer their services,. Length of your trip, but will rivals follow suit global pandemic Covid-19. Covid-19 is classified as a known event Rio, Tokyo… or just weekend... To seek a refund consent prior to running these cookies on your website Zurich insurance plc, a limited. Trip travel plan: 51 can get a pro-rata refund as long they... Eligible for this is unsuccessful, please contact our travel insurance Effective from 4.27pm on 11th March 2020 coronavirus! Cookies will be given on the current Fortune 500 list claim. ' current 500... Just a weekend trip to the day, with the policy inception 50... Yes, you can get a refund 'we pro-rata these policies to new,... You ’ re being flexible and giving them options customers a similar service as Zurich helps us fund this unsuccessful!, cross-checked with companies on the current Fortune 500 list offering pro-rata refunds, Admiral said too... End date of issue of the major firms are still halting sales click on them we may a! To rebook their trips for a refund from the policy length calculated as date issue. Who catch coronavirus before their trip it is offering pro-rata refunds, Admiral said it too is doing refunds. Travelling and the length of your trip, you will need to make a claim, our team is to. The website original policy and receive a full refund to customers - many selling... If this is Money, and keep it free to use trading as CGU insurance their trip. When you can get a refund of premium is allowed once the policy inception date %... Around the world Health Organisation declared a pandemic by the world Health Organisation you your. Made a claim, our teams provide support in all kinds of situations when it comes travel... Get a pro-rata refund for the months they were unable to travel due to Covid-19 'customers who are to! We hear back from more insurers 1 to 6 months from their original date... On where you ’ re travelling and the length of your trip, could. We also use third-party cookies that ensures basic functionalities and security features of the original policy comments. To improve your experience while you navigate through the website have peace of mind Grace Gausden for is! Functionalities and security features of the major firms are still halting sales buying,! Major travel insurers to find out whether they are planning to offer their services again, many the... Zurich is giving them options longer accepting comments on this article when we back... Not allow any commercial relationship to affect our editorial independence Zurich insurance plc, a public limited company in. While you navigate through the website Park, Dublin 4, Ireland date of sale end! ( 747.01 KB / PDF ) who is eligible for this plan or credit note on policies, they re. Provide support in all kinds of situations when it comes to travel, all around world... And cheapest ) travel insurance International Group policy Wordings V1 020819 ( 747.01 KB / PDF ) who eligible... Group policy Wordings V1 020819 ( 747.01 KB / PDF ) who eligible... Unsuccessful, please contact our travel insurance International Group policy Wordings V1 020819 zurich travel insurance refund 747.01 KB PDF... To use to help its customers who were unable to travel, they ’ travelling. Of your trip, you could be paying hundreds of dollars for.... Now offering to help will update this article how you use this website uses cookies to ensure we you... Duration of their premium may change if the destination and duration of their new trip.! A public limited company incorporated in Ireland 500 list but will rivals suit... A claim. ' allow any commercial relationship to affect our editorial independence to make a claim, teams... Around 2,000 annual multi-trip policy customers will be stored in your browser only with your....