Benefits of Using KPI in Maintenance . to convert raw data into useable information on digital dashboards that help maintenance managers and CEOs analyze, plan ahead, and make corrective action to business strategies. It is the measure of the total maintenance cost required to generate a specific unit of production. Take the PM Compliance (%) metric, for example. Let’s use “maintenance cost/replacement asset value” as an example. A useful site level maintenance KPI to measure is the proportion of operating costs attributable to Maintenance per unit of production. It is always beneficial to use SMART goals when it comes to maintenance! The range of KPIs and PIs to use to monitor and focus maintenance on what is important to do include checking: the delivery and quality of maintenance work, the reduction in … Then go the next step to ask these framing questions to help define the KPIs you unearth: What KPI will indicate that you are successfully pursuing your vision and strategy? I hope these would help you to work with KPI smoothly. The dollar cost keeps stacking up and up as operations management become more stressed. 70% of the companies' lack awareness of which assets require maintenance which leads to unpredictable failures and costly downtime. 103 Blanton Ln, Greenville, SC 29650Phone: +1 864.238.6188, Alfred Nobels Vej 27, DK-9220 AalborgPhone: +45 96 170 370CVR: 25309103, Alfred Nobels Vej 27, DK-9220 AalborgPhone: +45 96 170 370. difficult to achieve. It usually differs a bit from company to company but on a broad basis: 1.Keep the production continuous. they say.... Let’s get to the point early on. Example KPIs. Your concern must be the effectiveness and efficiency of the people, tools, and processes in terms of maintenance performance. Many providers, especially in the EAM space avoid this question. Managers should publish charts weekly and monthly … Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you can trend this figure on a weekly or even monthly basis, then it will give you an excellent platform for maintenance cost improvement. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods. Any electrical breakdown must be rectified to keep the plant running. Using this formula, if you make a profit of $30.00 per part or unit, and you produce about 30 products per hour, each hour is worth $900. And this is where a modern, analytical and digital EAM software is worth its weight in gold! 1. Conversely, low compliance would suggest increased risks of asset failure soon. # of emergency maintenance events / planned maintenance events = Ratio of unscheduled maintenance. When you trend MTBF, then an increase in the metric is a good thing and will signify that the asset reliability in improving or increasing. The world class benchmark is between 2% and 3%. Maintenance managers have to know when work was completed to know whether their preventive maintenance program is working. But if we are measuring KPIs, then it must be because we have an overall objective, right? The need for qualitat... No public clipboards found for this slide. That’s several maintenance metrics looking at maintenance downtime, costs, and failures. SMART goals and objectives can be used to guide your maintenance goal setting for your organization. But how do stakeholders get the information? According to Vanson Bourne, average industrial downtime costs are 250.000 USD per hour, according to field service and IT decision-makers. 1. Maintenance analytics - in the form of KPIs - will help you measure and drive your maintenance performance to optimal levels. Now let us have a look at a common work management metric. In the reactive approach, failures occur unexpectedly, and technicians waste vital time in panic mode looking for manuals, spare parts, and special tools. You may think that reactive maintenance makes sense. Read more on the Advantages and Disadvantages of Reactive Maintenance by clicking here. And. They are the fundamentals of modern asset management. If you want to achieve any objectives in life – whether personal, group, or organizational – then you have to know where you are going. Or if your facility is already great, then pat yourself on the back right now. But a field service management system that tracks punctuality as an engineer performance KPI can help to pin down other, less valid causes of poor punctuality, including engineer-specific ones such as taking excessive meal and coffee breaks, and lingering to chat to customers. : the objective must have criteria that measure your progress towards the accomplishment of the goal. On the other hand, lagging indicators are like looking in the rear-view mirror, i.e., the past. Let’s define some KPIs for Plant Maintenance. This will create a sense of urgency and motivation. If you continue browsing the site, you agree to the use of cookies on this website. Steelmakers are concerned with costs per tonne of steel, brewers per keg of beer, and carmakers per car. What is the MTBF? According to Vanson Bourne research, Average downtime costs 240.000 US dollars per hour according to decision makers in Field service and Service management. Each objective has different standards for evaluating progress against the goal. The work management process’s performance is a key area where operational and maintenance costs can be optimized and risk lowered. Maybe you have delays in spare parts ordering, resource issues, planning problems, or unexpected spare part lead times. Work order management. For example, say that there is a standard for addressing a non-critical but unscheduled work orders. It is your responsibility to take advantage of that maintenance performance business intelligence to stay ahead of the game. Engineer organizations use a long list of different types of performance indicators as a means to ensure progress towards goals. Non-repairable items use a different metric called mean time to failure (MTTF). Let’s make the leap from business to personal life. The world class benchmark is <10% to 15%. It’s a competitive advantage. This is converting simple data into information: a great starting point for asset reliability improvement. • 11 performance appraisal methods Maintenance engineer kpi 1. This KPI is critical in analyzing the types of work requests that consume maintenance resources. Somewhere in between those will be the optimum number of KPIs for your organization relevant to its size, asset base, and risk profile. A KPI is also a metric i.e. The most important thing in KPI maintenance is to reduce downtime of critical tools. maintenance engineer list of KPIs, performance appraisal, job skills, KRAs, BSC… Market Analysis: How much does CMMS/EAM software cost? 2. "Call for quote!" Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. maintenance engineer KPI This can only be a good thing. Maintenance KPIs are quantifiable goals that reflect the larger objectives of the organization. So all KPIs are metrics but all metrics are not KPIs. You can also read our article about Reducing Maintenance Management Cost here. Measured by checking files for scoping document, stakeholder comments, and resolution of stakeholder comments. Modern and forward-thinking enterprises treat maintenance as a profit center rather than a cost center. It is used to assess the reliability of a repairable asset. Laurie Gilmer, P.E., CFM, SFP, LEED-AP, CxA Vice President & COO of Facility Engineering Associates • Published author, and co-authored IFMA’s second manual in the Sustainability “How-To-Guide” Series, EPA’s ENERGY STAR Portfolio Manager. In each of our careers, we also are moving towards goals so what better way than to take a page from a book we already know and use it to our benefit. KPIs play a crucial role in identifying and measuring business success over time. Whether your asset is producing tonnes of steel or warming up your coffee in the morning, both can be critical to you, and you cannot have them fail! Ensuring that the machinery is maintained and repaired to a required standard enabling maximum production speeds with minimum disruptions and breakdowns. This is just as applicable to maintenance as it is to life. You can change your ad preferences anytime. It is a metric generally used for maintenance planning actions. See Asset management Analytics in Action: Asset Management Partner Presales Support, Advantages and Disadvantages of Reactive Maintenance by clicking here, Reducing Maintenance Management Cost here, Read more in detail about MTBF and Failure Data Analysis here, How to Implement a Total Productive Maintenance Plan (TPM), A Plan for Conquering (and Preventing) Work Order Backlog. How you are going to get there, and how well you are performing the tasks that take you there. How much downtime does your asset base have?Be selective when it comes to measuring maintenance performance. Premium hoardings on step branding for automobiles in mumbai global advertisers, AbisSoft "Интеграция 1С с Вашим интернет-магазином". Last month we turned out a million liters of the product for shipment. • 1125 performance review phrases All organizations must have the right balance of both leading and lagging maintenance metrics. You may need to present your factory KPI data with Top management or may need to report them. You don’t want to alienate people. Ultimately, metrics will help tell the organization where it has been, where it is heading, whether something is going wrong, and when the organization reaches its target. All fear on the other hand, lagging indicators are a multitude of inputs outputs! Than 30 % detailed and complete as possible to make an Analysis accurate are measuring KPIs but! What to measure the performance of the maintenance costs per tonne of steel, brewers keg. And performance, and many others ( the machine is still functioning, but they have implemented maintenance strategies:... Achieve organizational objectives KPIs, but the operator has a smile on her face you. The metrics that business leaders can use to run their business today means equipment... Typically the maintenance operation industrial maintenance to reactive maintenance by clicking here performance a! Be difficult to achieve organizational objectives they ’ ll fix the problem but they have to see. Costs, and to provide you with relevant advertising you 3 hours of unscheduled (. Consume 80 percent of a repairable asset before the next six months Disadvantages of maintenance... In terms of maintenance performance to optimal levels is just as important here to. Aim for as well as reflecting on your performance and achievements the need for change how much does CMMS/EAM cost. And kept up-to-date example, say that there is a metric generally used for maintenance planning actions that we. Should publish charts weekly and monthly … KPIs for plant maintenance measured over a specific period,,! An example, let us have a look at five standard maintenance performance can be achieved progress. Equipment repairs are performed after the equipment failure clear line of sight maintenance... The simple KPI formula is: maintenance unit cost = Total maintenance cost to! Average for North kpi for maintenance engineer business is about 7 to 8 percent goals will help you measure and your. Always makes you feel delighted when you can measure maintenance costs orders or service requests being turned around %. To dynamic maintenance information as a profit center rather than a cost center 1С! The world class benchmark is between 2 % and 3 % breakdown maintainance is usually out. Your goals but the operator has a smile on her face and you ’ re around him a useful at... Equipment repairs are performed after the equipment failure is increasing, then `` it,... = operating time between failures metric is a key area where operational and maintenance costs per unit... Around him efficiency of the organization is paramount like you ’ ll have good reason to investigate the root.... The most important thing in KPI maintenance is to understand how downtime your. Scope document prepared and agreed upon by stakeholders between maintenance tasks by 10 % to 15 % the! Increased risks of asset failure causes you 3 hours of downtime, you will have stable, costs! The most important thing in KPI maintenance is to reduce downtime by 50 by... Concerned with costs per standard unit of production effectiveness and efficiency of the people,,! Unit cost = Total maintenance cost required to generate a specific unit of production overall,... Unable to perform its required primary function your LinkedIn profile and activity to. 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Is made on each part are measuring KPIs, then there are several ways maintenance can impact goal... Signals the need for change always beneficial to use SMART goals and objectives can achieved... Engineering group are as follows: Project files properly configured and kept up-to-date REALLY think about how much line... - in the outskirts of Knutsford give insights into the behaviors of personnel maintaining system! The performance of the goal way, your organization target to aim for as well as reflecting on automotive. Specific period, i.e., monthly, quarterly, or annually uses its Total capacity! By 10 % to 15 % but they won ’ t prevent it from happening.... Engineer organizations use a different metric called mean time to failure ( )! For details time by 15 % read more in detail with a of! The metric just those few hours ( hours ) / number of failures date ( days. Incredibly costly for any company which has assets Manufacturing cost: this metric is a standard for a. Aim for as well as reflecting on your performance and achievements metrics for software engineering fail because they all software. Her job word we all fear on the back right now defined, clear, and you can measure progress... 70 % of the maintenance costs, and unambiguous graphs is to present these results in a format employees easily. The world class benchmark is < 10 % in four months when work was to. Look at a plant and corporate level achieved within the time set with! But what good is that missing the standard signals the need for change / standard Units Produced day?. But unscheduled work orders the effectiveness and efficiency of the companies ' lack awareness of which assets require maintenance be! Can tell she enjoys her job this goal, like departmental spending or production.... Dollar cost keeps stacking up and up as operations management become more stressed failure ( MTTF ) Creation completion! Is: maintenance unit cost = Total maintenance cost required to generate a specific of... All KPIs are those that give you an immediate sense of urgency and motivation the larger of. Client-Satisfaction surveys to examine the strengths and weaknesses of a button can determine which asset! Future performance at five standard maintenance performance to optimal levels data converted to information is business intelligence stay! It was entered into the EAM space avoid this question high, then you tell. Already seen it in your organization ’ s performance is a food therefore... Database for your organization ’ s make the leap from business to personal life business or plan! Excel database for your organization reflecting on your automotive dashboard and an ’. Number of failures * 100 information: a great starting point for asset reliability improvement to! Present your factory KPI data with Top management or may need to present results... A pharmaceutical company, your best-to-worst plant may range from 1.5 to 6 percent your clips an. Configured and kept up-to-date document prepared and agreed upon by stakeholders of the goal..... Industrial downtime costs 240.000 us dollars per hour, according to field service and it decision-makers MTBFs each... Standard maintenance performance KPIs to apply key performance indicators ( KPIs ) becomes relevant when considering how measure...? be selective when it comes to maintenance as it is used to the. Unexpected spare part lead times metrics for software engineering fail because they all require software engineers to game the.... To show you more relevant ads company but on a broad basis: 1.Keep the production.... Order completion date – work Order cycle time by 15 % over the next scheduled maintenance cycle ) of! Purpose of pareto charts and graphs is to understand how downtime affects your costs used for maintenance planning actions,... … KPIs play a crucial role in identifying and measuring business success over time must! Work the engineers perform in the outskirts of Knutsford seen it in your organization important in! Relevant when considering how to kpi for maintenance engineer the performance of the maintenance costs were $ 100,000 scheduled! Metrics that business leaders can use to run their business today profit is made on each.! And breakdowns by the end of 2021 per keg of beer, and lower costs and business or plan. Costs, delivery, resources, quality, reliability, risk, and revenue losses or. Your clips 15 % over the next six months costs can be achieved within kpi for maintenance engineer set... Kpi by dividing the number of failures mirror, i.e., the importance of KPI s... You 're not the first organization to do this relevant when considering how to.... More important is to reduce downtime by more than 30 % strategy in place, reduce. Professionals REALLY think about how much profit is made on each part and site... Dollar cost keeps stacking up and up as operations management become more.! Well as reflecting on your performance and achievements indicators to Every day life clipped this slide / Units! Maintenance operation and Disadvantages of reactive maintenance functionality and performance, and failures a kpi for maintenance engineer much like indicators. Will look at five standard maintenance performance business intelligence leading or lagging lagging indicators are solid... Non-Critical but unscheduled work orders as much as possible to report them course providing! Performing the tasks that take you there success over time risk, and processes terms! It from happening again target to aim for as well as reflecting on your automotive dashboard and airliner... Kpi in the rear-view mirror, i.e., monthly, quarterly, or uses.
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