4 likes. by by Would never use again… By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Een auto huren wordt makkelijk gemaakt met Thrifty Autoverhuur. The car was terrible - with a shuddering on braking from… A free inside look at company reviews and salaries posted anonymously by employees. Had to wait 20 minutes for a shuttle. I am leaving a 1 star review since I can't leave a zero star. Read Full Review, Written on: 27/07/2017 Dear Sir/Madam, First of all, we were greeted by a shuttle at the airport, which was nice and taken to their location near the airport. I would’ve stopped to get another car but they were so understaffed I was just fortunate to get a car. When she gave them the credit card that I made the reservation with, that had my name on it, they refuse to take it, and demanded something with her name on it. I thought THAT was going to be the shady part. 9 years ago. We hired a car only for a day as our personal car was given for major service. Get buying tips about Rental Cars delivered to your inbox. 58 reviews voor Thrifty Car Rental. Written on: 23/10/2018 Bucks extra and said they would give me the 400 back after I returned the car. ... it took the thrifty staff about 10 min and i got the car keys. In all the other companies I've used , all over the world , I have never come across a racket like this. 120 reviews. There are many other car rental places and you can be sure Thrifty, and you can bet I'll never do business with Thrifty again. (1 review written), I booked a car from Thrifty for Dublin for 17 days. I made a reservation online with this company to pick up at the airport in Ft Lauderdale FL. Written on: 30/05/2020 Spencerok189 (1 review written), by April 2017 we picked up at Orlando International for a Disney Holiday. We value your privacy. please consider, by We can in late and they did wait for us which is a big plus. When I arrived, they filled out an accident report. When I got to Thrifty's front desk at the LAS airport, I updated my rental for a better one, which was, in my mind, absolutely doable, only $10/day, for a total of 6 days ($60 bucks!). When booking on the Thrifty website, the absolute lowest price on all rentals is guaranteed. When I went to return the vehicle there was no one there. Any reservation with a Wild Card is guaranteed at least a compact car, but it may be upgraded at no additional charge. Sign up to receive our free weekly newsletter. The car was paid for and the agent did offer insurance which I politely declined. I had to wait 1 hr and 20 min in the car rental line at the airport to get to the counter for the service attendant to tell me they did not have a car available for me. ! My flight landed on time and I had a reservation and waited about 2 hours due to the fact they were understaffed. ! https://www.consumeraffairs.com/travel/thrifty-car-rental.html They said, "Oh sorry." Rent a car at a great price at more than 300 conveniently located Thrifty pick up and drop off sites throughout the United States. I took picture before we left the lot. This is absolutely horrible business. 60 Thrifty Car and Van Rental reviews. Absolutely ridiculous. The two agents that I had to deal with were horrible and need to be given a crash course on customer service and what it means. Three times my wife had to wait on line to get back to the counter. Read More, " When it comes to price, Thrifty really does live up to its name. Kevinfenner (1 review written), by Read Full Review, Written on: 04/03/2018 DaEuro My son tracked the phone and it was clearly in the area where we were. This is an absolute scam. My sisters & I rented a car from Thrifty last year when we went to FL to visit our mother. The rates were extremely cheap and I thought it was worth the line. " Bucks. Unsubscribe at any time. 412Wilkinson (1 review written). I ended up paying $476.60 in addition to the already paid, a month back to PriceLine, $379.42. Using thrifty is an extremely costly mistake. Call or email Thrifty Rental Car during normal business hours for fast service, or use its urgent contact line in the event of an emergency. We’ll start sending you the news you need delivered straight to you. Unsubscribe easily. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The inspector & desk clerk clearly stated 'no damage, tank full, nothing to pay sir'. Nickolas246 (1 review written), by The customer service agents give an email to submit a complaint and then the email team is unresponsive. Read Full Review, Written on: 01/05/2017 Enjoy reading our tips and recommendations. Whilst my cancellation was considerably under the minimum 48-hour advance notice to trigger a refund, they came back within a couple… #5 When I called customer service to complain, I was told "we apologize for the inconvenience but unless you have proof of the mileage and gas we can not reimburse you". Be the first one to find this review helpful. Jaeden384 (1 review written), by Read Full Review, Written on: 14/08/2017 Had not been serviced in who knows how long and shook when the brakes were applied. I call thrifty back. We used the rental car (03/01/19) only to drop and pick up our personal car..which meant we did not travel much. ! Unsubscribe easily. I myself am in a customer service, and if I ever treated a customer like the was Thrifty did my wife, I would have been out of a job before the sun set that day. (2 reviews written), I am reviewing on Thrifty USA, my husband and I travel often to the states and this year used Thrifty. ... Ease of locating the Thrifty rental desk or representative: Top Suppliers in Australia. ), among others. If you rent from them take a picture of your mileage and tank. Save. When I returned the car the attendant, Tony rushed us out of the car and would not let us double check the interior. (1 review written), I rented a car for the weekend Friday to Sunday 13/4/18 to 15/4/18 and can not fault the service I received from your team at Gatwick airport . Read consumer reviews to see why people rate Thrifty Car Rental 1.5 out of 5. I WILL NEVER RENT FROM THRIFTY OR DOLLAR OR ANY COMPANY AFFILIATED WITH THEM AGAIN! This add up to another $250 AT MOST!. None of… Contact: I also added the $40-something dollar option for gas so that I could just return the car empty of with little gas. We ave been sold a collision damage waiver, even though we had clearly stated that we had bought our own. Thrifty Car Rental, Greer, South Carolina. Read Full Review, Written on: 12/04/2020 Its location on this page may change next time you visit. Enjoy your experience at … Thrifty Rent-A-Car has a consumer rating of 1.42 stars from 31 reviews indicating that most customers are generally dissatisfied with their purchases. (28 reviews written), I've been a customer of Thrifty for a few years now after several disastrous dalliances with the Enterprise Car Rental Group. I had family waiting outside of the main airport hire area and all I could do was to complain but this was to no avail - indeed I was… Avoid. Kyson126 (1 review written), by I will never use Thrifty ever again. This is absurd. My suggestion is that you hire honest workers that record and charge customers properly. The agent was very disrespectful and shouted over my wife and wouldn't let her talk. I had a reservation and stood in line for 1.5 hours to obtain my vehicle. Services was great, no issues. The agent tried to describe it as an upgrade which I declined to pay for. Read Full Review. FAQ. There would be no need for a specific customer service line for "fuel charges". I entered the customer entrance which has a electronic bell to notify staff when customers… The first-time rental guide on the Thrifty Car Rental website walks customers through how to make a reservation and what to expect. He said their system just gives out confirmation numbers but they don’t always have cars available. When I returned the car I was charged $400 and cleaning fees. There was ashes on the floor, shoes marks on the seats and the car smelled like smoke. My experience with Thrifty car hire in Dublin airport was fantastic from first contact up to returning the car. " As we are in COVID, this was extremely concerning on my end. Be aware that FL turnpike has several toll plazas that are electronic only. by Thrifty Car Rental is not located at the airport. Still out a extra 400 bucks and now a extra 71 bucks. Loyalty program: by We value your privacy. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. I was really surprised when I received the bill from my credit card company, they charged me €279! by I rented from the Phoenix airport location Jan. 31st to Feb 1st. ... Ease of locating the Thrifty rental desk or … This will ensure I get my mileage back for the journeys I covered whilst in the hire car. I paid $379.42 and owe $100 and some change at the moment of pick up in Vegas. Luckily we didn't have any damage so it didn't matter but this goes to show what a company they are. I was told that the $476.60 was the grand total and that the other $300-something would be adjusted. My employer has now asked for proof of the level of insurance the company provided. To my surprise, I was charged for both amounts so my rental ended up being $856.02 for a Chevrolet Malibu!!! Go with Budget or even Advantage. Keithstaffs Nrl321 I rented a car from Thrifty Car Rental at Reagan Airport in Wash D.C. by " He played tracking tone which is supposed to run for 5 to 10 minutes and it was continually turned off. First-time rental guide: Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. They brought the car to the garage so no hike between sites, checked out the car, pointed out the marks on the car which had been noted and gave me time to check things. I arrived at 0930 as I had pre book for that time. What a joke! skianfar (1 review written), by I returned the car early and salesman at return counter refused to issue the final bill. They showed me the Ypsilon saying it was all they had. The car was all ready on my arrival for 10:am as I indicated and the paperwork was all explained to me in a very simple manor and the whole process to me… Read 50 customer reviews on Thrifty in Australia and find the best car hire deals guaranteed. Lisa1961 (1 review written), by Not worth the money, not worth your time. Pay for a compact car rental and get something larger with the Wild Card rental. Read Full Review, Written on: 09/04/2017 by I asked why not photo copy my DL, and was told I could not rent a car. Blue Chip Rewards loyalty program comes with benefits like shorter lines, faster reservations, faster drop-off services and members-only discount offers. ! 52 reviews of Thrifty Rent A Car "BEWARE OF SCAM! Don't waste your time complaining to the company because they do not have complaint department and only customer service email. Been home for 3 days after our trip. There was damage to one tyre which they said was all recorded indicating the condition report. We flew into Tampa Florida Airport and had a car rented through Thrifty once we got there we were in line for 2 hours waiting to get our rental, while there only 2 employees which of course took breaks while the line was 60-80 people deep with no regards to any one waiting in line. ! npPrince294 (1 review written), I rent a lot of cars for work , have used thrifty twice , on both occasions I have been accused of causing damage to the car that was patently already there and on the most recent accused of smoking in the car which I absolutely did not do. by by by So you just can't travel the… Riekt naar oplichting. The line was super short, but the wait was VERY long. npPrince294 (1 review written), by DO NOT USE Read Full Review, Written on: 26/07/2018 I was charged an extra 350 Euro at the desk when we arrived tired and wanting to get going. Which mind you was cheaper than the deposit they requested. I wish to make a formal complaint with regards to my treatment as a customer from the Manager and staff at your Northampton branch. Never use them, they are cheating liars… Get more for less: We expect to be compensated for the OBVIOUSLY stolen phone and we are getting nowhere. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Read Full Review, Written on: 12/10/2019 ! Book today. It focuses on serving cost-conscious consumers and business travelers. Written on: 21/03/2017 olCarroll407 (1 review written), I made the mistake of trusting Thrifty's branch and pre-paid for a rental car for a week at Madeira airport in March 2017. I reserved a car with Thrifty via PriceLiine a month before my trip to Las Vegas. The process was seamless, the agreement clear. I will never rent from them again. When my wife tried to explain, they wouldn't give her the time of day. Terrible customer service in the Kona branch and centrally. 60 reviews voor Thrifty Car and Van Rental. August 3rd 2017, 11:22 am. by by While the car was great, we felt our check in experience was so bad we won't book with them again. After I reviwed my crdit card statement I noticed Thrifty has charged my credit card an additional $120.0 car rental insurance which I … All Rights Reserved. Thrifty so far have sent me three emails; each with a different document scanned in. by Jockeysam I disputed additional charge with my credit card company and charges was reversed. I got charged a extra 71. I also am being charged $42.00 dollars for a quarter tank of gas that we used and also being charged $45.02 for a toll charge, the toll charge is actually $5.06 with a $39.96 administrative are you kidding me!!!! I was charged an additional day because whoever processed the return did so an hour after I had already returned the car. I was going to consider Thrifty for rental car hire for my company? Car rental arranged by my insurance… Car rental arranged by my insurance while my car was in repair. Renters may book on one travel site, only to find the same terms on another site at a lower price. We rented a car from Thrifty. Only when I got home did I spot they'd amended the form to show tank as 7/8 full & had stolen 39.57 euros (equating to 316 a tank!) What was so shocking… When I finally received my car it was not even cleaned. If you are going to drive in FL on toll roads, you had best get a sun pass (charge is only about $5.00 for the transponder). IN TOTAL I WILL NEVER RENT ANOTHER VEHICLE FROM THIS RIP OFF COMPANY AND WOULD SUGGEST NO ONE ELSE DOES SO AS WELL!!!! Kevinfenner (1 review written), We rented in Malaga, nice car, we declined insurance as we have it on our credit card by The gentleman pulled up my info and confirmed my reservation and that a car was reserved for me. If you already have one and are renting a car, you can download the SunPass app to your phone and add the license plate tag to your SunPass acct for the time you are going to be using the rental car. Thank you, you have successfully subscribed to our newsletter! Read More, " Not sure why, I didn't rent a car to them with a bad tire. Furthermore I had to leave early for a family emergency, calling to try and get a refund I was informed that they would not do that since we prepaid for our piece of crap car they had given us. Got what seemed like a great deal from a 3rd party, albeit foreign company. With our new debit card policy, it's never been easier to rent with Dollar. Read Full Review, Written on: 30/08/2017 Read Full Review, Written on: 04/04/2017 Our content is intended to be used for general information purposes only. They we’re nothing but professional in helping and guiding me through the whole process from start to finish . Nickolas246 (1 review written), I'll never rent from Thrifty again! I strongly advice people to stay away from this company. My booking reference is Hi there, would you mind clarifying which branch this was? Consumers complaining about Thrifty Rent-A-Car most frequently mention customer service, credit card and full coverage problems. Kyson126 (1 review written), Treated dreadfully by two members of staff there who almost refused service for not paying by credit card or having a flight off Hawaii, neither of which I was warned about. I am a regular car hirer for holidays and EU short breaks and the cost of CDW and Theft Insurance has always formed part of the basic price. by DO NOT REPAIR THEIR VEHICLES ! Read More, " Boy was I wrong! I opted out of their rip off transponder fee of $10/day for Florida tolls and paid cash at each toll plaza. I was liable if someone else hit me? This company is not yet accredited. What was not acceptable was the attitude of the woman on the desk when we hired the car. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. Went to NY via EWR to bury my sister. The car was dirty, smoked in, windshield had a crack in it and two dents. MarkusRichards (1 review written), See below email to their head office. Walked from the car to the terminal which was no more than 100 feet. The third time when my wife was next in line, the agent pulled customers from the other line and made my wife wait. $140+/day??? Read Full Review. Read More, " markaylott Copyright © 2020 Consumers Unified LLC. I returned the car early and salesman at return counter refused to issue the final bill. taurustime Nope...turns out that when you pick the car up & go through all their talks about extra coverage, be sure to listen & ASK QUESTIONS in regards to "Toll Fees"! I think since it was later at night, they did not have much staff on board. This was the worst rental experience of my life. On arriving home realised we’d been charged €51 upgrade (which we didn’t ask for) and also $68… I had made the booking as I needed a transit van to go to Birmingham to collect a vintage fireplace that I had brought the week before. Also see scores for competitive products … It was an absolute disgusting experience dealing with Thrifty Car Rentals at Fremantle in Western Australia. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. You will not get any reply from them. Read Full Review, Written on: 16/04/2018 Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Upon arrival, I was told I could not rent a car because clerk could not scan my driver's license. I never had… I had booked the car on my credit card with my partner driving we have done this for a number of years without an issue, I had double checked before we left this would be acceptable. They said it was a mistake and I should call my bank. Read 50 customer reviews on Thrifty in Italy and find the best car hire deals guaranteed. There was a sign to leave the keys in the vehicle and a receipt would be emailed so I did that and went on to the airport. by They tried saying there were stone chips in the paintwork; however, I wasn't paying for that and they gave up the chase. Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. I rented a car & got a flat tire 2 days later. Best-rate guarantee: £33 dollars for gas for a compact car that took $22 maximum on a fill............I asked about the Sunpass system (If you go with Alamo (who I have used previously) you can bypass the tolls into the city and the $3.50 of tolls will go onto your card. Fehilly All she had was a debit card, which the agent stated they would have to charge a $250 deposited on it. (1 review written), Dollar and Thrifty have joined up - They do offer cheaper cars, but beware. I tried to contact the company, filling out their form, but nothing… ... Thrifty Reviews Italy. Reached into my coat to get my phone for ticket info and realized I'd left it in the console of the car.
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